What should I do if there is Lack of Heating/Hot Water?

Please follow the given instructions in case of Lack of Heating/Hot Water?

1. Check Your Water Heating System:

   • Refer to the manufacturer's instructions, often available online, to troubleshoot your system.

2. For Electric Boilers:

   • Look for visible faults and refer to the manual, which can usually be found online if not on the property.
   • If you have an electric immersion heater, use this as an alternative means of supplying hot water until repairs can be made.

3. For Gas Boilers:

   • Try resetting the pilot light and re-pressurizing the boiler, as these are common issues and tenant responsibilities.
   • Refer to the manual for detailed instructions.

4. Check Timers and Thermostats:

   • Ensure all timers and thermostats throughout the property are set correctly.

5. If Only the Heating Has Failed:

   • Check your radiators. If a radiator is warm only at the bottom, it likely has air in the system.
   • Bleed the radiator using a radiator key, available at most general stores. This is a tenant responsibility.